Understand the simulate, diagnose, optimize loop
The full explanation of what happens after you connect your store, step by step.
Real humans on the other end · Free scan walkthroughs · Enterprise escalation path
We're here to help.
Questions about your scan results, an integration, billing, or anything else: pick the channel that fits and we will take it from there.
01
Pick your channel.
Email for most things, a live call when you want the results explained, and a direct path for Enterprise teams.
Email support
The fastest way to reach us for account, billing, or integration questions. Include your store URL so we can look things up before replying.
Live walkthrough
A 15-minute call where we run your products through the AI shopping models live and explain the results in plain language.
Enterprise escalation
Enterprise accounts get a founder on the account and a direct line to engineering.
02
Find it faster yourself.
Most questions are already answered on these pages.
Read how it works
See every tool in the platform
Win rates, competitor gaps, one-click listing fixes, Merchant Center sync, agent checkout setup and visit tracking.
Compare plans, from the free scan up
The free Scan, Pay-as-you-go, and the Compete, Scale and Dominate subscriptions explained side by side.
Check what data we store and never store
Access to products and the visit-tracking script only, no shopper personal data, no advertising cookies, analytics only if you accept, and how deletion works.
2-minute setup · No credit card · See your free score first